FAQ’s

 

How many Plates come with the HuMn Wallet?

All wallets come standard with 2 plates, 1 flat elastic shock strap, and 1 microfiber bag.

How long will the flat elastic shock strap last?

It’s hard for us to give exact specifics to the lifespan of the elastic shock straps as climate, humidity, and general use is different for everyone.

How can I get additional flat elastic shock straps?

Soon you will be able to buy additional HuMn Shock Straps in our online shop.

What are the dimensions of the HuMn Wallet?

A single plate measures: 2.95″ x 4.25″ x 0.05″ (the thickness for 2 plates would be 0.10″)

Carbon fiber 2 plate: 20 grams
Carbon fiber 3 plate (center plate is Al): 60 grams
Aluminum 2 plate: 40 grams
Aluminum 3 Plate: 80 grams

Is only the carbon fiber wallet RFID proof?

Both aluminum and carbon fiber wallets shield against RFID signals.

If I only use one plate, will my cards still be protected against RFID signals?

While it is possible for your cards to be protected using only 1 plate, we highly recommend that you use two plates to shield against RFID skimming.

 

 

70 Responses to “FAQ’s”

  1. Prologue July 3, 2012 at 3:38 am #

    I noticed that some of the straps have a colored stripe in the video you posted. The ones on the website are not colored. Do you plan on offering these in the future?

    • humndesign July 3, 2012 at 4:00 am #

       @Prologue We’re working on colored straps however, they would most likely be solid (non striped).  We found the striped versions are limited to a weave pattern that’s not durable enough for our QC.  We hope to be offering colored straps but they’ll need to meet our QC standards. 

  2. Wynand August 1, 2012 at 8:27 am #

    I’m very interested in purchasing a carbon fiber HuMn wallet. Unfortunately, I do not see them available on your store.

    • humndesign August 1, 2012 at 4:27 pm #

       @Wynand Our CF model’s on hold until we can obtain final commitments from our mfg/supplier.  We’ll be sure to make an announcement once we’re ready to go.  There’s a chance we’ll be releasing a batch of “cosmetic blem” CF wallets at a nice discount.  Details to come.  Thanks for checking.

  3. JimToepel August 12, 2012 at 6:05 pm #

    just found your site.  I’ve been looking for a wallet that would “hide” my cards so I can try and go “cash only” for day-to-day purchases, and the two-panel version looks like exactly what I am looking for.
     
    One question: I have two heavily used RFID cards (work pass and subway pass).  I was hoping that positioning them on the outside of the two-panel setup would allow me to use them on an everyday basis.  Ideally, work and subway passes would work when I held the whole wallet up against the reader.
     
    Is this the case? I saw videos on youtube where even a single layer prevented an RFID work card from actuating the reader.  This would be a deal breaker, unfortunately.  Thanks!

    • Olivier_Clement August 15, 2012 at 1:40 pm #

       @JimToepel Using my Work and Bus cards like this
      Bus card don’t seem to work but I haven’t tried them much, as it’s pretty quick to just slide it out of the strap when embarking
      The work pass works flawlessly

  4. Humnwallet August 13, 2012 at 12:50 am #

    Hi Jim…we understand your concern.  I use my RF cards on the outside of my wallet and it works fine.  At times I’ll have to press hard or slap up against the reader but it works.  However, we can’t speak for all RF readers out there.  The bottom line is the strength of the RF reader will determine how effective it’ll read thru the shock strap portion of the wallet.  Hope this helps.

  5. ergo4349 August 14, 2012 at 2:50 pm #

    Hi, I just got my HuMn wallet – it looks great, but – I may be doing something wrong – I find it extremely difficult to insert and take out my cards. The strap seems so tight (if that is the right word). It looks so easy on your video – is there a trick to it or am I just too stupid?
    Regards from Vienna, Austria

    • Humnwallet August 14, 2012 at 5:20 pm #

       @ergo4349 Be sure to check out the “How to Use” vid…select the wallet configuration you have (2 or 3 plates).  On our website on the top, select EVOLVE-HOW TO USE.
      Shock strap is meant to be tight at first so it can hold your wallet together securely.  Will loosen a bit after usage.  Let us know if you need anything else. 

      • ergo4349 August 14, 2012 at 5:45 pm #

         @Humnwallet thanks a lot for the quick reply!

      • ergo4349 August 15, 2012 at 4:30 pm #

         @Humnwallet Sorry, it’s me again. On your website there seem to be only videos for 1 and 3 plates (when I click on the 2 plates-video, the 3 plates-video is played). From the 3 plate-video I gather that there was a misunderstanding (on my part?) – my 3 plates are identical in shape, so there’s obviously no way to use the wallet like it is shown in your video.

        • Humnwallet August 15, 2012 at 5:35 pm #

           @ergo4349 You’re right….we’ll get that fixed.  Here’s the direct link: 
          Youtube.com/user/humnwallet?feature=mhee
           
          Sorry but not understanding your last question.
           

        • ergo4349 August 15, 2012 at 10:55 pm #

           @Humnwallet Sorry if I wasn’t clear. In the video, the middle one of the three plates has two rounded corners. My third plate has only one, so it is identical in shape to the two plates used for the 2-plate configuration. As I said, there may have been a misunderstanding on my part – maybe the third plate I got is just meant to be a substitute for one of the other two.

        • Humnwallet August 15, 2012 at 11:05 pm #

           @ergo4349 Outer plates have 1 thumb tab cutout and center plates have 2.  You have the choice of an outer or center plate for a 3rd plate option. 

        • ergo4349 August 16, 2012 at 12:15 pm #

           @Humnwallet Thanks for your answer. Unfortunately, when I ordered, I didn’t realize that the center plate had a different design. Well, so now I have 3 outer plates…

        • Humnwallet August 16, 2012 at 4:20 pm #

           @ergo4349 Please email us direct and we’ll get you taken care of.  If you’re a Kickstarter backer, use ks1@humnwallet.com.  Retail (website) customer, use info@humnwallet.com

  6. hdellamanna August 14, 2012 at 11:50 pm #

    Hello, I just receive mine CF HuMn and an additional AL plate. The CF is bigger than the AL plate, is it right?

    • Humnwallet August 15, 2012 at 1:45 am #

       @hdellamanna If the AL plate is a center plate then yes, it is meant to be slightly smaller.  This prevents the outer plates from pinching the center plate when opening.  Hope this helps and thanks for backing us!

  7. ClementTang August 16, 2012 at 3:05 am #

    Hello, I got my wallet today and I tried to put my bus card (RFID) outside of the wallet but seems it is not functioning w/ the reader. Are there any solution to solve this issue? 

  8. Humnwallet August 16, 2012 at 3:15 am #

    Hi Clement, the issue is most likely the lack of strength from the reader.  Some readers are not strong enough requiring the card to be pressed flat against the reader.  This would mean you’d have to slide the card out of the shock strap.  I’ve experienced both scenarios.  I found it can help to press hard or slap the card against the reader (while on the outside of the wallet).  Ultimately, depends on the reader.    Hope this helps.

    • ClementTang August 16, 2012 at 3:20 am #

       @Humnwallet Thx a lot for the quick reply, I will give a try later. :)

  9. StephenWong August 17, 2012 at 7:35 am #

    i have my humn wallet in a humid area — will you be making a coated logo for the strap so that it will not rust?

    • Humnwallet August 17, 2012 at 4:35 pm #

       @StephenWong Hi Stephen, good question and something we’ll look into.  We haven’t had any rust issues but we’re not in an ultra high humidity area.  If you don’t mind, let us know how the strap fastener does over time.

  10. clsmallwood August 25, 2012 at 5:11 am #

    I would REALLY prefer the Carbon Fiber… any update on when/if that will be available?

    • Humnwallet August 25, 2012 at 6:06 am #

       @clsmallwood We hear ya!  No dates yet but we’re so working on it.  Thanks for checking!

    • Humnwallet October 8, 2012 at 10:20 pm #

      @clsmallwood Just wanted to make sure saw that our CF model is now available.  It is the “irregular” model but at least it comes with a nice discount.  Otherwise, still working on it.  Be awesome!

  11. AnthonyLockett September 4, 2012 at 7:31 pm #

    ordered my wallet 4 days ago… why still in processing???

    • Humnwallet September 4, 2012 at 10:16 pm #

       @AnthonyLockett Hello Anthony, your order was shipped today.  Your order arrived Friday PM, the 31st.  Due to the weekend and Monday (Labor Day) being a national holiday, the fulfillment company didn’t ship any orders out yesterday.  Thank you for your patience and welcome to the HuMn Nation! 

  12. Cheners October 8, 2012 at 9:40 pm #

    I have attempted to order 4 aluminium wallets for delivery to Florida, the shipping of which is calculated as ‘Free’ as I progress through the online ordering, including when I update my cart prior to going to checkout, but when I get to checkout, the site adds $15 for USPS 1st Class shipping?? Thoughts?

  13. Lindsay November 6, 2012 at 1:34 pm #

    I am interested in the carbon fiber. Is the only one available the “irregular”? Is the build your own still the irregular?

    • Ken Minn November 6, 2012 at 4:43 pm #

      Hi Lindsay, our remaining CF plates are all “irregulars”. Therefore, the heavily discounted price. Feel free to check out some reviews on the CF wallets on our FB page: https://www.facebook.com/humndesign and scroll down to Oct 11. Let us know if you have further questions. Be awesome!

  14. Ben Gubar November 16, 2012 at 12:57 am #

    Hey there,
    I just got my HumnWallet today, and was very impressed. I have a question though: I’m concerned about cards slipping out the bottom. Is there a limit to the number of cards that I can put into it, and not have to worry about bottom “slippage”?

    • Ken Minn November 16, 2012 at 9:18 pm #

      Hi Ben, you should be fine. The shock cord provides enough tension to hold the contents securely. We typically don’t recommend more than 8-10 cards however, if it’s a must to carry more, we’d highly recommend adding a center plate. This will enable you to carry more cards securely. Hope this helps and welcome to the HuMn Nation!

  15. Bentley Gubar November 20, 2012 at 11:17 pm #

    Hey Ken,
    I’ve been trying to open your response to my question.  Can you either email it to me, or post it?  Thanks…oh, and have a happy Thanksgiving!

  16. OraT November 21, 2012 at 10:12 am #

    I frequently use two different RFID cards which I keep in my wallet, the problem is that they interfere with each other forcing me to remove either the card I want to use or the other card from the wallet.
     
    I am looking for a wallet that can store two RFID cards on separate sides of a shielding plate (but without a shielding surface on the out side of the card) so that I can just flip the wallet and use which ever card I want without removing them as well as a few other cards (such as credit cards) and a few euro bills safely. Could your product do this?
    Regards Karl

    • Humnwallet November 21, 2012 at 5:12 pm #

      @OraT
      Hello Karl,
      The HuMn Wallet Mini’s configuration should allow you to put both RF cards on the outside compartments (1 on each outer side). 
       
      I keep my 1 RF card on the outside and never have to take it out.  I’m able to simply place it against the reader (with the wallet) and I’m good to go. 
       
      Keep in mind, it will come down to the strength/sensitivity of your RF reader.  Also, some readers may require the RF card to be perfectly “flat” against the surface to get a consistent read.  Something to keep in mind as the shock strap may create a possible layer.
       
      Hope this helps.
       
      Ken

      • Sennick February 3, 2013 at 4:02 pm #

        I used to keep my RF card in a leather wallet and never had a problem with the signal on any reader.

        However the separation due to Humnwallet elastic band causes a real problem with most readers. Very strange, its as if the wallet is acting as a radio sink.

        But the good news is that the RF credit cards inside must be secure.

        • Ken Minn February 4, 2013 at 12:51 am #

          Hi Steve, the elastic shock strap may be an issue with some RF readers. We’ve heard some RF readers require a completely FLAT contact with the card to read successfully. At the same time, our experience with a few of our RF cards are not having an issue. We’ve also found some RF cards have a front and back where the front has an easier time of being read successfully. Something you may want to try. Hope this helps.

  17. garrett84 June 7, 2013 at 5:07 pm #

    Is the silver finish painted or unfinished?

    • Ken Minn June 7, 2013 at 5:25 pm #

      It’s painted with a powder coat finish. At the same time, we will be releasing a Bead Blast finish which will have a silver appearance without paint. It’ll be more of a matte finish instead of the gloss powder coat. Should become available within the next 2 weeks. Hope this helps.

  18. ErnestS September 17, 2013 at 11:34 pm #

    How scratch resistant are the plates? I carry my keys in the same pocket as my wallet, so I worry that the plates will be marked up. Would the carbon fiber be more scratch resistant? Thanks!

    • Ken Minn September 18, 2013 at 9:18 am #

      Hello Ernest, Carbon Fiber would be the most durable against scratch resistance. Next would be the HW2 in anodized finish. It’s only natural that hard/sharp objects rubbing against each other will cause some scratching. Best suggestion we can give is to keep your keys in a different pocket but that’s your call of course. Let us know if you need anything else.

      • ErnestS September 18, 2013 at 3:54 pm #

        Thanks Ken for the prompt and informative reply. Just ordered one with Carbon Fiber … can’t wait to get it!

        • ErnestS September 30, 2013 at 9:13 am #

          Just an update: I LOVE my Humn wallet 2. Going to order a mini for my girlfriend as well. Thanks for making such an awesome product!

          • Ken Minn September 30, 2013 at 9:39 am #

            Thanks for the LOVE! Welcome to the HuMn Nation and spread the love. Stay HuMn!!

  19. PhamQu October 31, 2013 at 7:08 pm #

    Hello. Could you please give me your best estimate as to the lifespan of the elastic strap? # plates, say average daily use, and Florida humidity, if any of those conditions make a difference.

    • Ken Minn October 31, 2013 at 7:18 pm #

      Been using mine for about 2 years now. Did loosen up slightly but that’s actually a good thing. Still holding up great in dry, wet, humid conditions. Keep in mind, replacement straps are always available if needed too. Hope this helps. Stay HuMn!

  20. millman November 1, 2013 at 2:46 pm #

    Hello,

    I purchased the 3 plate wallet because I carry a lot of cards. I just received it in the mail today and I really want to love this thing. However, an issue I’m having is that I typically carry 6 or 7 cards that have raised card numbers. When stacked they bulge more around the area where the numbers are raised causing the plates to be slightly more separated at the bottom. I’ve noticed this causes the cards to slip around a bit between the place when it is jiggled around. I’m definitely concerned the cards will eventually slip out of the bottom…

    Any ideas how to stop this?

    • Ken Minn November 1, 2013 at 8:33 pm #

      Thanks for your feedback. Try keeping the number of cards in the 2 interior compartments (3 plate wallet) as even as possible. There may be minor slippage but they shouldn’t fall out. In the few instances I feel an edge of a card poke out, I simply adjust by pushing it in when handling.

      Hope this helps. It’s a new concept for most so give it a try. Once you get used to it you’ll never go back.

      Let us know if you need anything else. Stay HuMn!

    • MiamiRealtor December 8, 2013 at 7:15 am #

      Have you tried pairing cards with raised numbers/letters face-to-face in alternating orientations so that they lie flat and take up less space? I started using that trick years ago just to keep the leather in my old wallet from stretching out. Hope it helps.

      • Ken Minn December 8, 2013 at 11:19 am #

        Great idea. However, I like to be able to read the cards in one direction and only carry 5-6 card in the interior of my MINI, but that’s just me. Not taking up much space at this point.

        Thanks again for your awesome suggestion though. Stay HuMn!

  21. humnbng November 14, 2013 at 8:40 pm #

    I plan to keep my HuMn carbon mini in my pocket beside my iPhone. Does the RFID shielding interfere with cell phone reception?

    • Ken Minn November 14, 2013 at 8:55 pm #

      Not to our knowledge. We have not heard of any issues with this. Let us know if you need anything else.

      Stay HuMn!

  22. KenArm14 December 7, 2013 at 6:45 pm #

    Hi,

    I received my HuMn wallet 2 last week and it’s everything I expected it to be. I bought the carbon fiber with a blue 3rd plate. It works amazingly well. It’s very stiff and holds all if my cards very well. My only issue is that my wallet came with the metal band and before I purchased the carbon fiber, I read that it comes with the new shock strap 2, but I did not receive that strap, the strap I have works great but if I don’t have anything under it, it starts to scratch the carbon fiber. Other than that, I really love this wallet. Holds all of my stuff and some and is still very light and skinny. Thanks so much for a great product. I plan on buying the carbon mini soon.

    Ken

    • Ken Minn December 7, 2013 at 8:59 pm #

      Hi Ken,
      Thanks for letting us know. You’re absolutely right and we’ll be sending you the SS2 right away.

      Thank you for your support and have a HuMn Holiday!

      Ken

  23. MiamiRealtor December 8, 2013 at 7:18 am #

    I assume the CF models have a little flexibility. Is that correct? If so, do you offer a CF middle plate for the 3-plate one, as I don’t see that option available on the product page? Just thinking if it is in my back pocket it might be a more comfortable option for the days when I’m in the car door several hours. Any thoughts or suggestions on this? Thanks!

    • Ken Minn December 8, 2013 at 11:15 am #

      All HuMn Wallets were designed as front pocket wallets. We do have a few customers using the HW as a back pocket wallet successfully but that’s up to you.

      The CF plates may have a slight flex but not much. CF is not available as a center plate unfortunately.

      Hope this helps. Let us know if you need anything else. Stay HuMn!

  24. deshymers December 21, 2013 at 6:54 am #

    What RFID frequencies has the Hu Mn wallet been tested for?

    • Ken Minn December 21, 2013 at 8:37 am #

      Hello Des, We haven’t gotten as far as testing RF frequencies yet. However, we’ll be doing this soon. Thanks for checking and let us know if you need anything else.
      Stay HuMn!

  25. crisscrim January 19, 2014 at 3:16 am #

    Alright crazy question I know your wallets are supposed to be minimal and avoid bulkiness but I have to ask this question because I think its awesome. Anyway while looking at overview i noticed having an additional plate increases how many cards you can carry I also happened to notice you can buy additional plates so what would happen if you decided to make a 3 plate mini or 4-5 plate HuMn 2?

    • Ken Minn January 19, 2014 at 10:24 am #

      Adding plates & contents will naturally add to some bulk. With both the HW2 & the MINI, going beyond 3 plates is doable but not recommended. Our wallets perform the best when keeping your contents to a minimum. “Minimum” being the relative term. Let us know if you need anything else.

  26. crisscrim January 21, 2014 at 7:43 pm #

    hey do you guys still do engraving or was that kickstarter only and how much does it cost?

    • Ken Minn January 21, 2014 at 8:43 pm #

      We can do engraving with a minimum order of 5 units. Otherwise, you may be better off finding a local laser engraver in your area. Let us know if you need anything else. Stay HuMn!

  27. Ken Minn April 2, 2014 at 10:09 am #

    Unfortunately, this is not doable at this time as our mfg is not set up to do custom “one off” orders. Thank you for checking.

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