We are proud of the materials and workmanship that goes into each HuMn Wallet, and we stand behind all of our products and accessories. However, we also know that on occasion there could be a genetic defect that finds a way through our quality control measures.
HuMn Wallets and accessories produced by HuMn Design, LLC come with a one-year warranty against manufacturer defects. Normal wear and tear, including scratches, dents, and dings are not covered under the HuMn Wallet warranty.
HuMn Wallet Warranty Return/Replacement
If you purchased your HuMn Wallet (or accessory) from a retailer, it is often easier to return it to the retailer, avoiding shipping charges/impact and the hassle of being without your HuMn Wallet. If you bought your HuMn Wallet (or accessory) directly from us, we’ll replace the product for you or issue you a store credit.
If you are experiencing some of the following problems with your HuMn Wallet, you may have a wallet with a manufacturer defect:
- fraying strap
- damaged on arrival
- broken/deformed plate
- peeling or flaking finish
If you’re not sure if the problem you’re experiencing is a manufacturer defect or not, send us an email and we’ll help you figure it out.
If you are reasonably certain you have a warranty issue, please fill out the Warranty Claim Form below to submit a warranty claim.